There’s something about
getting to the end of the
year that makes you slow
down and take a look in the
rear-view mirror. Which got
me to thinking – a lot of
people don’t know how
460degrees came into being.
And who doesn’t love a good
origin story? So, for this
edition of 460Connect, I’m
asking you to cast your mind
back to 1997...
Back then, I’d been part of
starting up South Africa’s
first SAP implementation
partner and we’d just sold
that venture to a global IT
business. At that time, I
was brought out to Australia
to manage the business unit.
My experiences there opened
my eyes to life as a
consultant – being little
more than an undervalued
cost-centre.
With so much deep expertise
going to waste, I saw an
opportunity to disrupt the
market for management
consulting by putting the
experts (the consultants)
back at the centre of
things, delivering the
capabilities that clients
needed, as and when they
needed them.
The first iteration of this
business, CharterMason, was
founded in 2004 and focused
primarily on Information
Technology and
Telecommunications. Two
years later, Certatech – a
venture that would go on to
become the other half of our
backbone – also entered this
space. It soon became a
leading Tier 2
Telecommunications and
Technology Solutions
Professional services
provider.
Over the next decade, thanks
to agile business models and
increased investment in
technology within their
respective sectors, these
two businesses showed
resilience, enjoying
significant growth. It
became obvious the two
brands should go ahead and
tie the knot, so we merged
under one umbrella company,
the CMC Group. Now we were
set to leverage the
opportunity to fill a gap in
the consulting marketplace
between global service
providers, such as IBM, and
local consultancies. We
tasked ourselves with the
mission of becoming a leader
in that Tier 2 space.
By 2017, CMC Group’s
leadership team saw a need
to really focus on our
strengths and better
communicate those to support
the evolving needs of our
clients. The common thread
throughout all our successes
was our unique approach to
client/consultant
relationships and our
ability to develop
champions. This realisation
became the seed from which
the whole 460degrees
philosophy was grown; we
came to understand ourselves
as the first ever Expert
Management Agency.
Why 460degrees? The name
sprang from a key insight we
uncovered; most innovative
businesses have gone full
circle (360 degrees) before
they achieve what they have
set out to do. Which means
they have to go 460degrees
before they find success. In
my work life, I have been
through the dot-com bubble
and crash, the GFC and now a
global pandemic. But it’s my
sense of purpose, my “why”,
that holds everything
together, regardless of what
spanners life throws in the
works.
Speaking of which, it’s safe
to say 460degrees has
weathered many storms, the
latest being COVID – which
is far from over. These
kinds of seismic shifts in
the business landscape call
for companies to be
responsive and resilient –
qualities that are baked
into our business
model.
Indeed, despite a need for
constant adjustment, this
year saw us launch a new
venture, Sezoo. Building on
4 years of investment,
passion and successful
client engagements in the
area of digital trust,
Sezoo’s mission is to
radically improve trust in
digital interactions across
the board.
The launch of Sezoo
represents a key milestone
for 460degrees in delivering
on our Expert Management
vision. Collaborating with
our experts and rewarding
them with shared ownership
completes our Expert Journey
Lifecycle Value Chain, from
specialist, to champion to
legend.
If you’d asked me at the
start of all this how I
imagined things would turn
out, I couldn’t possibly
have predicted the twists
and turns it took to get
here. Which is the same
place in which many of our
experts find themselves
standing when they first
join us. My personal “why”
has become supporting
exceptionally skilled
individuals to align their
work to their own personal
mission. Could there be a
better job in the world than
helping people fly?
The team here at 460degrees
would like to wish you all a
safe and happy holiday
season. We’re excited to
come back in 2022, refreshed
and ready to keep finding
answers to questions that
have never needed to be
asked before. I don’t know
about you, but for us that’s
an exciting way to kick off
a new year.
Werner Spies,
MD, 460degrees